Effective October 23, 2026
Crystal Canyon Inc. DBA Mitosupps operates mitosupps.com. This notice explains how information is handled when you browse the store, place an order, or contact us.
Information we collect
We receive information you provide, including your name, email address, telephone number, billing and shipping addresses, order details, and support messages. If you have an account, we maintain account and order records. Our website and hosting services also generate technical records such as IP addresses, browser and device information, request times, and security logs.
How we use information
We use this information to process orders, arrange delivery, provide order updates and support, manage accounts and returns, prevent fraud or misuse, keep the website working, and meet recordkeeping obligations. Please do not send payment-card numbers, passwords, or sensitive medical information through our contact form or by email.
Who receives information
Our hosting, email, fulfillment, and other service providers receive information needed to perform their role. When a payment method is available, its provider handles payment information under its own privacy notice. We may disclose information to comply with law or to address fraud, security incidents, or legal claims.
Cookies and tracking
The store uses cookies or similar storage for shopping-cart, sign-in, security, and preference functions. You can manage cookies in your browser; restricting essential cookies may prevent parts of the store from working.
We do not currently use advertising pixels or cross-site behavioral advertising trackers on this website. The store is not configured to sell personal information or share it for cross-context behavioral advertising. A browser Do Not Track setting does not disable essential checkout or account functions.
Spam protection with Google reCAPTCHA
We use Google reCAPTCHA to help protect this website and our contact form from spam and automated abuse. Google receives information such as your IP address, browser and device information, and interactions with the website to assess whether activity is automated. reCAPTCHA uses cookies for this security assessment. Its use is subject to the Google Privacy Policy and Google Terms of Service. If you cannot use the form, you can email support@mitosupps.com.
Retention and security
Order, account, and support records are kept for the periods needed to manage our relationship, handle refunds or disputes, comply with accounting and other legal obligations, and maintain security. Records are not automatically deleted when you close your browser. We use safeguards appropriate to our operations; no internet service can guarantee absolute security.
Your choices and requests
To ask about your information, request access or correction, or request deletion, email support@mitosupps.com. Tell us the email associated with your order or account and the request you want to make. We may verify your identity before acting. Legal obligations, security needs, and necessary transaction records may limit deletion. We will handle your request under the law applicable to it and will not discriminate against you for exercising applicable privacy rights.
Adults, external sites, and updates
This store is intended for adults and is not directed to children under 13. Linked research websites operate under their own privacy practices. If our data practices change, we will update this notice and its effective date and provide additional notice where required.
Contact
Crystal Canyon Inc. DBA Mitosupps
1050 University Ave 107E #714
San Diego, CA 92103, United States
support@mitosupps.com